TouchPoint Property Management
At a glance
Sources- Rental types
- Single-family, Condos and townhomes
- Management fee
- 8% of rent
- Leasing fee
- 50% of first month's rent
- Broker license
- Not published by the company Is this your company? Add it.
- Homes managed
- 500
- Team
- 20 people
TouchPoint Property Management scores 8.5 out of 10
Sources#1 of 46 ranked property managers in Charlotte. Five parts, weighted the same for every investor-friendly property manager on this list. Data as of November 1, 2026.
Customer satisfaction30% of the score. Charlotte average 6.67.5
Star ratings from every review site, trusted more as reviews add up. Scored on the star scale, not compared.
The 4.5 next to the name counts every review once. How we rank
Investor fit25% of the score. Charlotte average 6.88.7
How much public evidence shows the company serves rental investors, compared with the strongest on this list.
- Manages single-family or 2–4 unit rentals (2 of 2) (met)
- Supports owners who live out of state (not met)
- Owner portal with monthly statements (not met)
- Investor tools or services (rent analysis, rent-versus-sell, acquisition help, rehab coordination) (1.5 of 1.5) (met)
- Portfolio or multi-door pricing (not met)
- Share of reviews written by owners, not tenants (3 of 3) (met)
6.5 of 10 checklist points. Full marks on this list start at 7.5 points, so 8.7. See the property manager checklist
Market presence20% of the score. Charlotte average 4.510.0
How many people search for the company by name to hire it, such as its name with the city or the service, compared with the most-searched on this list. Searches from tenants and job seekers do not count.
Searches counted: touchpoint property management reviews (90), touchpoint property management charlotte nc (30), touchpoint property management charlotte (10); 130 a month in all. Full marks on this list start at 130 a month, so 10.0.
Review volume and activity15% of the score. Charlotte average 6.110.0
How many reviews the company has and how many are recent, compared with the most-reviewed on this list.
831 reviews, 100 in the last 12 months. Full marks on this list start at 792 reviews and 96 in the last 12 months, so 10.0. Most recent: Sep 22.
Transparency and trust10% of the score. Charlotte average 5.86.0
Published fees, an active license, years in business and memberships, compared with the most transparent on this list.
- Publishes its fees or pricing (met)
- License checked on the state's own lookup (not met)
- Years in business (not met)
- BBB accredited or rated A- or better (not met)
- A professional designation or membership confirmed in the organization's directory (not met)
3 of 10 points. Full marks on this list start at 5 points, so 6.0.
✓ counts toward the score · ○ not found at a public source yet
The same method ranks every company on Investor Top 10. Read how we rank. Nobody pays to be listed or to move up, and claiming a profile never changes a score.
What reviewers say about TouchPoint Property Management
Ratings by site
Read from Google search results and each site. We read reviews to measure them; we never republish them.
What reviews show
SourcesOwners mention most
Fees
SourcesCharlotte's top 10 charge 5% to 10% of rent.
What TouchPoint Property Management handles
Sources- Leasing and rent collection
- Rent analysis for owners
- Help buying your next rental
- Rehab and turnover management
- Leasing-only service
What would your Charlotte rental earn with TouchPoint Property Management?
TouchPoint Property Management's 8% management fee is filled in. Each calculator opens beside the page.
Where TouchPoint Property Management works
SourcesOther areas
Questions about TouchPoint Property Management
Answered by Investor Top 10 from the data on this page, updated monthly.
Is TouchPoint Property Management a good investor-friendly property manager in Charlotte?
TouchPoint Property Management ranks #1 of 46 on Investor Top 10's November 2026 list of property managers in Charlotte, with a score of 8.5 out of 10 and a 4.5 rating across 831 reviews on one site.
How much does TouchPoint Property Management charge?
TouchPoint Property Management publishes these fees: management, 8% of rent; leasing a vacant home, 50% of first month's rent; lease renewal, $200 flat; setup, $125 flat; markup on repairs, None; fee while vacant, None.
How was this score calculated?
From five parts: customer satisfaction, investor fit, market presence, review volume and activity, and transparency and trust, all from public evidence. The Score tab shows each part and its sources.
Compare with other Charlotte property managers
See the full top 10
Where each fact comes from
Every fact on this profile, and where we read it.
At a glance
- Rental types
- Single-family, Condos and townhomestouchpointpropertymanagement.com · read Sep 26, 2026
- Management fee
- 8% of renttouchpointpropertymanagement.com · read Sep 25, 2026
8% of monthly rent $125 minimum (We only get paid when you do)
- Leasing fee
- 50% of first month's renttouchpointpropertymanagement.com · read Sep 25, 2026
50% of first months rent
From TouchPoint Property Management
- Homes managed
- 500The company's own figure. Shown, never scored.
Currently, our company manages approximately 500 residential units.
- Team
- 20 peopleThe company's own figure. Shown, never scored.
Our team consists of 20 full-time employees working in the office and the field to support our portfolio.
Fees
- Management
- 8% of renttouchpointpropertymanagement.com · read Sep 25, 2026
8% of monthly rent $125 minimum (We only get paid when you do)
- Leasing a vacant home
- 50% of first month's renttouchpointpropertymanagement.com · read Sep 25, 2026
50% of first months rent
- Lease renewal
- $200 flattouchpointpropertymanagement.com · read Sep 25, 2026
Lease Renewals are $200.
- Setup
- $125 flattouchpointpropertymanagement.com · read Sep 25, 2026
A $125 Set Up Fee will be charged to the Owner upon taking on a property.
- Markup on repairs
- Nonetouchpointpropertymanagement.com · read Sep 25, 2026
We do not have a surcharge on repairs or maintenance.
- Fee while vacant
- Nonetouchpointpropertymanagement.com · read Sep 25, 2026
We do not charge any fees until the property is rented unless we are involved in coordinating rehab and rent-ready projects.
What TouchPoint Property Management handles
- Leasing and rent collection
- touchpointpropertymanagement.com · read Sep 26, 2026
- Rent analysis for owners
- touchpointpropertymanagement.com · read Sep 25, 2026
Our market analysis helps landlords and us make data-informed decisions about their rental property, including rate estimates and other information so they can invest and manage their investment…
- Help buying your next rental
- touchpointpropertymanagement.com · read Sep 25, 2026
We are a full-service Real-Estate Firm which means that we can help you buy, sell, rent, manage and repair your rental properties.
- Rehab and turnover management
- touchpointpropertymanagement.com · read Sep 25, 2026
We do not charge any fees until the property is rented unless we are involved in coordinating rehab and rent-ready projects.
- Leasing-only service
- touchpointpropertymanagement.com · read Sep 25, 2026
Our Rental Services include Tenant Placement, Tenant Screening, Rent Collection, Bookkeeping, Bookkeeping, Financial Reporting, Property Surveys, Maintenance Coordination, Eviction Oversight, and…
Where TouchPoint Property Management works
- Areas
- Mecklenburg, Union, Cabarrus, Gaston, Lancaster, York, Charlotte, Matthews, Pineville, Mint Hill, Waxhaw, Weddington, Monroe, Indian Trail, Midland, Harrisburg, Concord, Kannapolis, Huntersville, Cornelius, Davidson, Mt Holly, Belmont, Gastonia, Indian Land, Fort Mill, Rock Hill, Lake Wylie, Tega Cay, Clovertouchpointpropertymanagement.com · read Sep 25, 2026
We manage properties in North and South Carolina. Our service area is a 30-mile radius around uptown Charlotte. Counties: Mecklenburg, Union, Cabarrus, Gaston, Lancaster and York, Cities: Charlotte…
What reviews show
- reviews in the last 12 months
- 100Counted from 831 reviews we read on Google
- most recent review
- Sep 22Counted from 831 reviews we read on Google
- written by owners, not tenants
- 57%Counted from 831 reviews we read on Google
- professionalism
- 18Counted from 831 reviews we read on Google
- communication
- 8Counted from 831 reviews we read on Google
- tenant placement
- 4Counted from 831 reviews we read on Google
- move-in and move-out
- 4Counted from 831 reviews we read on Google
- responsiveness
- 2Counted from 831 reviews we read on Google
- fees and billing
- 1Counted from 831 reviews we read on Google
- guest experience
- 1Counted from 831 reviews we read on Google
- maintenance
- 1Counted from 831 reviews we read on Google
Score
- Searches counted
- touchpoint property management reviews (90), touchpoint property management charlotte nc (30), touchpoint property management charlotte (10)Monthly searches for the name · How we measure
Contact
- Phone
- 7044437470Google Business Profile
- Website
- touchpointpropertymanagement.comGoogle Business Profile
- Office
- 6404 Carmel Rd #201, Charlotte, NC 28226Google Business Profile